Easy Banking With UBA's Virtual Banker, "Leo" On Whatsapp

Saturday, September 8, 2018
Connect With UBA Leo On Whatsapp

Talk of easy banking and pacesetting in the banking industry? United Bank For Africa is at the forefront of it.



Hey! Banking just got a lot easier. They started the trend of chat banking or maybe not; it was an evolutionary idea that has spur other banks to follow in same step of digital banking.

Now, UBA Group has taken a step further. Say ‘hello’ to UBA’s virtual customer assistant (chat banker), Leo, on whatsapp.

It’s official… it’s already available for UBA customers on whatsapp.

Mind you, the UBA’s Leo is not a conversationalist. LOL! Don't even think of starting a discussion. It’s on pilot mode.

What it does

It’s designed to carry out your everyday banking operations such as: checking of bank account balance; funds transfer, paying bills amongst others.

The Group CEO, Mr. Kennedy Uzoka, expressed his excitement on the launch of this program, promising to be continuously provide innovative ways to make banking convenient for their customers.



This is what he had to say:

“This only goes to show that our resolve in continuing to deploy innovative solutions that place customers first, using cutting edge technology for their collective satisfaction and excellent banking experience is important to us.”

“This recognition will further spur us to do more in meeting the needs of our customers with unrivalled services.”

“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective of digital creativity especially in service for our trusted customer base across the African continent.”

Also, The Group Head of UBA’s Online Banking, Mr Austine Abolusoro, had this to say:

United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.”

He further stated, “Leo is ready and waiting to help with any form of banking services.”

By integrating with the WhatsApp Business solution, UBA has assured that there will be no spam messages as the development is to enable the bank to serve its customers with useful and helpful information.

Also Read:
All Nigeria Banks USSD Code For Transfer And Bank Balance Check


How To Connect With Leo On Whatsapp

The question on your mind would be - “How do I use ‘Leo’ on Whatsapp.”

Note:- You must be a UBA customer to access this service



It’s pretty easy. It can be done in two easy steps:

  • Add the LEO WhatsApp number: +234 903 000 2455 to your phone contact.
  • Thereafter, search for UBA ChatBanking on WhatsApp to start enjoying the added convenience and ease of transacting with Leo on WhatsApp

LEO is already present in over 14 African subsidiaries, including Nigeria, available in three languages, and has now been rolled out to customers on WhatsApp.

UBA is one of Africa’s leading banks with operations in 20 African countries and in London and New York, with presence in Paris.

Adjudged to be at the forefront of innovation and convenient banking, UBA is one of the first financial services institutions on the continent to deploy Finacle 10x, a new information technology platform that boosts its services and electronic banking channels.

Today, UBA provides banking services to more than 15 million customers globally, through thousands of touch points and diverse channels.

So guys, what do you think?

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